At AUAS Service Points you can arrange a wide range of matters relating to education, administration and facilities. At Customer Service Desks, among other things, you can ask questions, make comments, report faults and submit complaints. Opening hours may vary.
The AUAS has the following Service Points:
|Fraijlemaborg||First floor Atrium|
|Kohnstamm building||Room 00A29|
|Leeuwenburg||Next to reception ground floor|
Please note: The Benno Premsela Building, Koetsier Montaigne building and Muller-Lulofs building do not have service desks. Instead, you can visit the Service Points at the Kohnstamm building or Wibaut building.
At a Service Point you can arrange a wide range of matters relating to education, administration and facilities. You can get information about timetables and enrolments, activate your student ID card, get help with setting up Wi-Fi or hand in found items and collect lost items (more information on this page).
The AUAS has the following Customer Service Desks:
|Dr. Meurer building||Room A1.58|
|Nicolaes Tulp building||Room B.125|
You can go to a Customer Service Desk to arrange a wide range of matters, such as:
The range of available audio-visual equipment and laptops may vary per location or faculty.
Have you lost or found something on the Amstel Campus or in the Leeuwenburg?
Have you lost something in one of the AUAS buildings on the Amstel Campus or in the Leeuwenburg building?
You will often be able to retrieve the item the same day. Through iLost, you can make an appointment with Facility Services staff to pick up the item. In some cases, it may be possible to have the item sent by post to its owner.
Please note: At the moment all AUAS buildings at the Amstel Campus and the Leeuwenburg are on iLost. The other locations will follow. At the Fraijlemaborg found items can be handed in at the reception desk. At the other locations you can go to the Customer Service Desks.