A student counsellor can offer information, advice and guidance to assist you with your academic career or personal circumstances. The student counsellor will sit down with you to identify possible solutions and actions to improve your personal performance and academic progress.
What can a student counsellor do for you?
Occasionally, you may run into problems and get stuck – whether in your personal life or in your studies. It's good to know you can discuss any problems with a student counsellor.
Special provisions and facilities
A student counsellor can help you apply for special provisions and facilities. For example, relating to exams, student grants and loans, or in the event of a probable negative binding study advice.
Act in time!
If you're having problems, it's crucial to take action in time. Student counsellors hold walk-in consultation hours that don't require an appointment, so you can easily drop in. Some student counsellors also offer phone consultations at set times so you can briefly discuss any questions or problems you may be having. In some cases, this will be enough to resolve your issues. If not, a follow-up appointment can be scheduled. Click in the right-hand column to see the consultation hours for your study location.
Which issues can you discuss with a student counsellor?
- Studying with a disability or chronic illness
- Falling behind due to personal problems
(illness, mental health issues, family circumstances, relationship problems, …)
- Top-level sports
- Study stress
- Binding (negative) advice regarding continuation of studies (BSA)
- Choice of study
(doubts regarding your choice of degree programme, reorientation, switching to a different programme, enrolling in a second programme, pursuing a university degree, labour market perspectives).
- Financial affairs relating to your studies
(student grants and loans, Administrative Body Membership Grant, financial problems, …)
- Complaints, objections and appeals
- Legislation and regulations
(Students' Charter, Teaching and Examination Regulations, Regulations concerning undesirable conduct, Student Finance Act).
Other forms of assistance
Dyslexia and additional time on tests / larger exam forms
Submit as soon as possible an application through the Digital Service Point. More information on A-Z Studying with a disability.