Any questions on Brightspace?

Log in

How can I log in to Brightspace?

You log in to Brightspace using your AUAS ID and your password.

I forgot my password. How can I obtain a new one?

You can request a new password via id.student.hva.nl. Select 'forgotten my password’.

The site asks for your User ID. This is your AUAS ID. Your AUAS ID is provided in the welcome letter you were sent by email after you enrolled at the AUAS.

How can I change my password?

If you want to change your password, log in on id.student.hva.nl using your AUAS ID and password and then choose the option ‘change my password’. Do not forget to click 'Apply' when finished.

Courses

I can't find a course in Brightspace

In that case you are not yet enrolled to your courses. Navigate to the Course Selector on MyAUAS and enroll to the courses of your programme. Still don't see any courses in Brightspace? Please contact Servicedesk ICT Services, +31 (0)20 595 1402 or fill out the form at ICTS Selfservice.

How do I delete courses from my ‘My Courses’ list?

Navigate to the Course Selector on MyAUAS and select ‘Unenroll’ for the relevant courses.

How can I pin courses?

See the tutorial for instructions how to pin courses.

Brightspace on your mobile

Can I use Brightspace on my mobile phone or tablet?

Yes, you can. The website of Brightspace is well accessible for all devices.

Brightspace Pulse

For students there is een app available: Brightspace Pulse

The Pulse app gives you an overview of the courses you are enrolled in. To view the content or assignments, you will be redirected to the web version and you must log in with your AUAS ID and password. You can also view your grades and use push notifications that you can set. To do this, go to ‘Settings’ and ‘Push notifications’ in the Pulse app.

Calendar

Why is the timetable not in the Brightspace Calendar?

Go to rooster.hva.nl for your timetable.

Submit assignment

My teacher indicates that the source reference is not displayed correctly in my submitted assignment in Word. What should I do?

Make a PDF of your document and then submit it.

Are the results in my Gradebook my official results?

No. It could be the case that you will find some results in your Gradebook (Course Tools > Grades). However, you can find your official results at SIS.hva.nl.

Questions? See the Quick Start Guide.

Need more help?

Your lecturer will be happy to help. If your lecturer doesn't have the answer to your question, call the Servicedesk ICT Services at 020 595 1402 or fill out the form via ICTS Selfservice. For technical issues or login problems you can also go to your faculty's service point.