Two-step verification (MFA)

Here's how two-step verification works

Two-step verification is an extra level of security when logging in. With it, an extra check is made to establish the identity of the person logging in with certainty. In some cases, this requires you to verify your login via your cell phone using the Microsoft Authenticator app.

To access Brightspace, Microsoft 365 and other applications, activate two-step verification once.

Setting up two-step verification

Note: Follow the full instructions from start to finish, this will ensure that it is set up correctly.

1. Open an incognito window in your browser and go to https://aka.ms/mfasetup.
2. Log in with your AUAS email address and password.
3. Choose the option to be called.
4. Enter your mobile number you want to be called on.
5. Press next.
6. You will now be called, answer the call and press #.
7. On your computer screen you will now see that the call has been answered and the calling method has been set up successfully. Note: you are not done yet, please follow the steps below also to set up your two-step verification correctly.
8. Next, go to Security Details and click the + sign next to 'Add login method'.
9. Under Add method, choose Authenticator app.
10. Click Next each time until a QR code appears on the screen.
11. Download the Microsoft Authenticator app from the App Store (iOS) or Google Play Store (Android) if you don't already have it.
12. Open the Microsoft Authenticator app on your phone and choose Add account > Work or school account > Scan QR code.
13. Scan the QR code on your laptop and then click Next on your laptop.
14. You will receive a test login request in the app. Approve this.
15. On the website, click Next, then click Done.
16. Under 'Sign-in method', you will see: 'Sign-in method when the recommended method is not available: Phone - Change notification'.
17. Click 'Change notification' and switch to 'Microsoft Authenticator'.
18. You have now successfully set up the Microsoft Authenticator app.

19. You can now log in to all AUAS websites. If you receive a login request while logging in, always choose the Microsoft Authenticator app.

Your two-step verification has now successfully been set up. You can always alter the two-step verification or add an extra verification method. Additionally, it is possible to use your Apple Watch as a verification method.

Visually impaired?

If you’re visually impaired or would just rather avoid downloading apps, you can select the ‘Telephone’ option in the installation wizard. This will verify your identity by calling you and asking you to select the ‘#’ key on your mobile device.

Stuck without signal or an active internet connection? Use the code given by the Authenticator app. Don’t forget to re-register if your have a new mobile device or phone number.

Having problems with verification?

• Not receiving a push notification on your mobile device confirming your log in? Or only receiving notifications when the app is open? Check the app settings on your mobile device and make sure notifications are allowed.
• Is just the Authenticator app unable to send notifications? Log in at aka.ms/mfasetup , delete the device in question and the corresponding account and add these again.
• Still experiencing difficulties with two-step verification but want to use Microsoft 365? Then request a temporary waiver, valid for four days. Choose Microsoft Cloud as your two-step verification method and log in.
• If your two-step verification doesn't work properly, please go to: https://id.hva.nl, click on Two-step verification for Microsoft Cloud, log in and click on Reset two-step verification for Microsoft Cloud.