Submitting a request

Please note!

Submit a request by using the link to the request form below:

1 Exemption request

When can you submit a request for an exemption?
You may submit a request for an exemption if you are able to demonstrate that you have completed a similar course at minimum Bachelor’s level at another institution. A request for an exemption must be submitted before the starting date of the relevant course and must be substantiated with supporting documents.

How do you request for an exemption?
1. Choose the option 'request exemption' when submitting your request. Exemptions can only be requested per module.
2. Provide your request with a substantiation and supporting documents:

• Explain why the courses correspond in terms of content;
• Include a certified list of marks (signed and stamped by the university at which you followed the course) and add the study guide from the previously followed course when you file this request.
• If your request is based on a degree certificate (diploma) outside of the AUAS, enclose a certified copy of your degree certificate or an official statement of graduation from the DUO diploma register.

After you have submitted your request, the evidence you have submitted will be verified in the DUO diploma register or with the Examination Board of the programme concerned. This verification can also take place afterwards. The Examination Board will contact you if additional information and/or proof is required.

2 Request for extra resit / exam opportunity

The Examination Board adheres to the following policy regarding requests for an extra exam opportunity.

In all cases, the Examination Board considers the feasibility of organizing an extra exam opportunity.

In principle, a request for an extra exam opportunity will only be granted if one of the following circumstances applies:

1. There is a special personal circumstance (recognized by the student counselor) and there is a demonstrable interest in an extra exam opportunity. In this context, demonstrable interest means the prevention of disproportionate study delay, such that study progress is hindered. The Examination Board assesses whether an extra exam opportunity is necessary.
2. The exam in question is the ultimate component of the final module you need to complete before obtaining your bachelor's degree, there is no regular opportunity offered within three months or within the current academic year, and you have used the previous regular exam opportunities. In your academic requirements in SIS, all other modules must be completed.

The Examination Board will, in principle, reject a request for an extra exam opportunity if:

• None of the above-mentioned circumstances apply.
• The request is made to avoid a negative binding study advice. Any personal circumstances will, on the advice of the student counselor, be taken into account when determining the binding study advice.

3 Request for approval minor

The Teaching and Examination Regulation (TER) of your degree programme states how many credits you must have obtained in order to take part in a minor.

You should first check if it is required that you ask permission for the chosen minor. You can do this by checking the admission matrix of FBE via the A-Z list on the minors page on MyAUAS.

You may submit this request if you wish to attend a minor that is not mentioned in the matrix (for example a ‘’Kies op Maat’’ minor or minor from another faculty).

If the Examination Board gives permission for a minor it still means that at the start of the minor you should meet these requirements. You must take care of the necessary forms required to register for the minor yourself. For further information contact the minor coordinator of your course. For more information about AUAS minors and entry requirements, see here .

4 Request for adjustment study programme

A request for adjustment of your study programme may be submitted, for example, if:

• Your study requirements in SIS need to be adjusted after re-enrolment in the programme.
• A module from your study programme in SIS needs to be replaced by another module

Before you submit a request to adjust your study programme, talk to your mentor/study advisor/coach and check the A-Z list on MyAUAS and in the course catalogue. On these pages you can already find a lot of information, including the Student Charter and the Teaching and Examination Regulations (TER).

5 Request for a special provision

In the event of special personal circumstances, you may be eligible to use a special provision when taking interim examinations. This provision may consist of:

• an interim examination extension, which gives you more time to complete the interim examination
• use of a dictionary
• interim examinations in large-sized exam forms
• a laptop or
• special software

The Examination Board assesses these requests on the basis of the advice of the student counsellor. For some special provisions, the student counsellor is mandated to make a decision about your request on behalf of the Examination Board. Therefore, be sure to contact the student counsellor to check whether you are eligible to use a special provision before you submit your request to the Examination Board.

Please note: If you have dyslexia and a valid dylexia certificate and you would like a standard provision, additional time to complete tests and/or larger exam forms, you may request this through the Digital Servicepoint. See the A-Z list student counsellor FBE for more information.

6 Notification of a problem regarding registration of results in SIS

Lecturers enter your marks in SIS. In the event of difficulties, first get in touch with your lecturer and/or your own student career adviser. If the lecturer is unable to enter the grade himself and the Examination Board can determine that the mark is undisputed, the Examination Board can order the grade to be entered in SIS. Clearly explain what you have already done to solve this problem and attach relevant correspondence with your lecturer.

7 Request to add an extracurricular course / second minor to your programme

The results of an extracurricular course may in some cases be added to your grade list in SIS and mentioned on your degree certificate as an extracurricular course. This is a course that is not part of the academic requirements of your programme. Adding an extracurricular course requires approval of the Examination Board.

Please note the following rules:

• Non-AUAS courses do not qualify as an extracurricular course. For these courses the receiving institute can provide a certificate or a statement.
• Subjects that you completed in a previous programme are NOT eligible for inclusion as extracurricular subjects.
• Honours programmes and excellence courses recognized by the degree programme are automatically included by the SIS team on the authority and the initiative of the programme manager.
• In order to avoid disappointments, it is advisable to request for permission before you take the course.

In some cases, a second minor may also be mentioned in SIS and on your degree certificate as an extracurricular minor.

8 Question/request for information

Before submitting this request, check the A-Z list on MyAUAS and the course catalogue. You will find a lot of information on these pages, including the Student Charter, the Teaching and Examination Regulation (TER) and information about the Examination Board’s tasks.

9 Other requests

Clearly describe your request (provide a specific question and clear motivation) and add relevant documents. Before submitting this request, check the A-Z list on MyAUAS and the course catalogue. You will find a lot of information on these pages, including the Student Charter, the Teaching and Examination Regulation (TER) and information about the Examination Board’s tasks.

You may submit the following other request to the Examination Board:

A. Request for formal statement regarding graduation or foundation year

Do you need an official statement of graduation?

As soon as your diploma/foundation year certificate has been documented in SIS, you may submit a request for a statement of graduation via csa@hva.nl. You can see in SIS under the heading ‘degree programme information, degree certificates’ whether your bachelor diploma/foundation year certificate has been documented. If your diploma/foundation year certificate has been documented in SIS, it is also possible to download an official statement of graduation in Dutch through the DUO diploma register directly.

If your bachelor diploma/foundation year certificate has not yet been documented in SIS and you have obtained the required 240 or 60 ECTS, you may submit a request for a formal statement of graduation or foundation year from the Examination Board. Please note that it will take approximately 3 weeks before you will receive the requested documents.

B. Request for GPA (Grade Point Average)

The Grade Point Average (GPA) shows your average test result, weighted according to the number of credits, and expressed in a value indicating the level of academic performance according to an international standard.

What does and does not count towards the average?

• Only the results for course modules are included.
• Exemptions and extracurricular modules are not included.
• If an exemption has been granted for more than a third of the curriculum in the main phase, an average mark will not be calculated.
• In Bachelor’s programmes, the average mark is calculated on the basis of all the modules in the main phase curriculum. This aligns with the cum laude designation, which is calculated separately for the first-year phase and main phase.
• Modules assessed with a pass/fail or completed rather than a numeric mark are not included in the calculation.

The GPA will be sent by post. On request it can be sent directly to the educational institution. Clearly indicate this in your request, including the department and the address where you want your GPA to be sent to. Please note that it might take up to 3 weeks before you will receive the requested documents.

C. Appeal against a negative decision starting minor/placement/graduation

You may lodge an appeal with the examination board of your cluster if you have received a negative decision from the programme manager regarding the commencement of the minor/work placement/graduation phase because you do not satisfy the academic progress requirements. Clearly explain why you disagree with the decision. Add relevant documents, such as a copy of the decision.