Adjust AUAS email address because of spelling error or different

You can adjust your AUAS email address if it contains a spelling error, or if you have formally changed your name. It sometimes also happens that your AUAS email address is not to your liking. For instance, if you have multiple last names of which you only use one.

Additionally, in some exceptional circumstances it is possible to change the format of your e-mail address. For example when you have multiple surnames of which you wish to use only one or if your initials spell out an undesirable word.

Step 1: adjust name in Studielink

Email addresses are automatically generated based on your first names, initials and surname(s) that are in Studielink. If there's a spelling mistake in your e-mail address, or if you have officially changed your name, you will first need to change this in Studielink. To do so, please sign into Studielink using your DigiD. The synchronization process between Studielink and our ICT-systems takes place during the night, so it may take up to 24 hours before your name is registered correctly in all of our systems.

Do you not have access to Studielink or was your enrolment registered outside of Studielink? Then please contact the Central Student Administration (CSA) via the Digital Service Point.

To change your e-mail address, you then follow these steps:

• Open a browser and go to the web page id.hva.nl/details
• Sign in here using your AUAS-ID and your password;
• Verify if the data displayed here is correct and scroll down;
• At the bottom of the page, your current e-mail address is displayed followed by the button ‘Generate email address’. When you click on this button, your current e-mail address is automatically compared to the details that have been synchronized from Studielink.

If these details do not match, you will be presented with a new email address that has been automatically generated for you based on the most recent data from Studielink. You can either accept or reject* this new email address. Once you accept this new address, your current email address will automatically be converted to an alias in your account to ensure you will not miss out on any communication. The new email address is automatically set up as your primary email address.

NB. Checking if this email address is available and the processing of this request may take up to 5 minutes. In the meantime please do not refresh the web page. Synchronizing your new email address between all ICT systems may take up to 24 hours. In the meantime you will remain reachable due to the old email address that was added as an alias.

*Did you reject the automatically generated e-mail address, because it still does not contain the correct information, or do you have any other questions regarding this functionality? Please contact Servicedesk ICTS.

Change your e-mail address due to the format

In exceptional circumstances, requests regarding changing the format of your e-mail address are taken into consideration. For example when you wish to remove one or more surnames or initials. You can request this by contacting Servicedesk ICTS.